pure railing planter bracket
- Installation
- Build Quality
- Design
- David S.Verified Buyer19 hours agoRated 2 out of 5 starsHoles too big
I purchase this and all the holes on one 2 of the brackets are too big. Reached out to CS who quickly responded (within 24 hours) and have processed a new order to be shipped out to me.. 5 stars for the customer service, however, my first set should not have passed quality control.
- Julie D.Verified Buyer5 days agoRated 5 out of 5 starsWorks great, looks great!
Easy to install, and really looks fantastic on our back porch!
- Vita E.Verified Buyer1 month agoRated 1 out of 5 starsDisappointed!
I finally got to put the bracket together but the holes don't match up in step 1. One bracket is fine, but the holes in the second bracket don't match up. I hope to get a replacement set.
VVeradek1 month agoHi Vita, thank you for sharing your review on the Pure Railing Planter Bracket. We're sorry to see that the holes aren't lining up, and we'd love to make this right. Our customer service team has received your email and will be reaching out with a resolution soon! I've also forwarded this issue to our operations team to ensure that this doesn't happen again in the future. We thank you for your patience and understanding.
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