patina selena planter
- Appearance
- Quality
- Size
- Material
- Functionality
- Courtney V.Verified Buyer4 days agoRated 1 out of 5 starsPots are stuck together veradek won’t respond to my emails
Reviewing the taller patina planters. I’ve tried all the tricks you’ve shared and they won’t come apart. Paid for wd 40 and now the planters are stuck and stained. Can’t get an email response from Veradek. I’ve purchased over 11 planters from your brand and love them but this experience is horrible. Really disappointed.
VVeradek10 hours agoHi Courtney, thank you for sharing your feedback on the Patina Selena Planter. We're truly sorry to hear about the frustrating experience you've had with the planters being stuck together and the staining from the WD-40 - this is completely unacceptable, especially for a loyal customer who has purchased 11 planters from us. I've immediately flagged your case to our customer service team to expedite a response and resolution. We really appreciate your continued support of our brand over the years, and we're committed to making this right!
- John K.Verified Buyer5 days agoRated 1 out of 5 starsPackaging nightmare
I ordered 2 of these and they sent them stacked and inside of one another. I’m a fairly young and fit person. Nothing I’ve tried and I mean NOTHING will separate them. I’ve tried soap, wd40, a screwdriver as a wedge, 2 people each pulling on either one, sitting in the sun, hosing down, clamping to pieces of wood…NOTHING will separate them. Not to mention me and my clothes are covered in rust. I’m shocked and baffled why they’d send them like this. They’re literally unusable to me. If you order these, place 2 separate orders so they ship them correctly. You will not be able to separate them.
VVeradek10 hours agoHi John, thank you for sharing your feedback on the Patina Selena Planter. We're truly sorry to hear about the incredibly frustrating experience you've had with the planters being sent stacked together and your inability to separate them despite trying numerous methods. I've immediately flagged your case to our customer service team to expedite a resolution, and you should be receiving an email soon. We really appreciate you taking the time to share this detailed feedback as it helps us improve our processes.
- Onita B.Verified Buyer1 week agoRated 5 out of 5 starsLove this colour series
A refreshing change from our older generic planters.
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