block span planter
- Rated 1 out of 5 stars9 hours agoThis is plastic! I paid the same amount for metal!!!!
I didn’t want a plastic planter!
VVeradek15 seconds agoHey Lauri, thank you for providing your feedback on the Span planter. The decision to transition from metal to plastic allowed us to offer a more affordable option to customers and reduce the number of damages in transit. If you are not looking for a plastic planter and would like to return your order, kindly follow the process here: https://veradek.loopreturns.com/#/.
For more details or questions, you can reach out to our support team here and they will gladly assist: https://veradek.com/pages/contact
Lauri L.Verified Buyer - Rated 4 out of 5 stars2 weeks agoVery good product and customer service.
I've been away and have just unpacked my order. The planter quality is as described and the design is quite good. There are only two issues I would like to bring up. It probably falls under QC. (Deducted one star)
1) I ordered three planters. Two came with drainage plugs but one had none.
2) Of the three planters only two had the Veradek label. One was bare. (Yes I checked the wrapping in case it fell off - none.) I think the label is important because that is how I found your product. It was a planter in my dentist's waiting room and I quickly looked at the label!
BTW, the two deficiencies are not from one planter.
Otherwise, glad to have found your company.
VVeradek2 weeks agoHi Alphonse, thank you for your review and feedback! We're happy to hear that you're satisfied with the quality and design of our planters. Regarding the missing drainage plugs and plaque, we have issued some to ship to the address on file which should take 3-5 business days. Please feel free to reach out if you need more assistance!
Alphonse K.Verified Buyer
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